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Date/Time: Tue, 18 Mar 2025 17:51:12 +0000



I have lost all XBT Bitmex data!!!! yet all other data coming thru

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[2022-09-21 14:18:09]
User849502 - Posts: 367
Please help!!! I was away and come back to find my BITMEX only data is dead! It stop about 3 hrs ago it looks like. ALL OTHER PRODUCTS AND EXCHANGES ARE WORKING PERFECTLY. The dec ES contract and ladder in the same chartbook is working perfectly. Fleri from OFL jumped on my computer and he can't understand it. All my Daneli activation are GREEN. But no data for my eth and btc perp USD contracts from Bitmex.

HELP HELP HELP WE HAVE FOMC SOON
[2022-09-21 14:51:39]
Sierra_Chart Engineering - Posts: 18824
Use a Binance crypto currency symbol instead. BitMex is down currently.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-21 15:34:26]
User849502 - Posts: 367
sadly it is NOT working. Is there a plan B? When is Bitmex due to come back on? My computer is stuck at what is shown in screenshot. What do I do???
imageit's not working.....PNG / V - Attached On 2022-09-21 15:34:17 UTC - Size: 198.08 KB - 113 views
[2022-09-21 17:11:14]
John - SC Support - Posts: 38770
According to online information BitMex is back up and running.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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