Support Board
Date/Time: Mon, 14 Jul 2025 19:13:42 +0000
Still seeing delayed data
View Count: 916
| [2022-09-19 17:25:00] |
| User667085 - Posts: 1 |
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I paid for sierra chart with integrated package. But i am still getting delayed data for symbol ESZ22-CME. I am seeing a [M] icon next to to the symbol. I have filled all the agreements. I have updated GLobal settings - Allow Support for Sierra chart data feeds to YES What am I missing? |
| [2022-09-20 14:19:30] |
| John - SC Support - Posts: 40889 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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