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Date/Time: Tue, 26 Nov 2024 15:19:53 +0000



Bug on Sierra

View Count: 1063

[2014-05-17 08:22:22]
User78745 - Posts: 38
Dear all,

Since yesterday evening, I can 't be able to run Sierra Chart. When I do, Sierra Chart Bug. The only solution to close Sierra it s (Ctrl+alt+sup).

Anyone get this problem before ?

Regards,
[2014-05-17 10:30:02]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 17 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html

If you have a Chartbook which is opening automatically and causing an abnormal shutdown, then you need to prevent it from opening automatically. This is explained in section 30.16 here:
https://www.sierrachart.com/index.php?l=doc/helpdetails30.html#h30.16

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-17 11:03:09]
User78745 - Posts: 38
Thank you,

Problem solved.

It was a study which caused the bug.

Regards,
[2014-05-17 20:54:42]
Sierra Chart Engineering - Posts: 104368
Let us know specifically what study you had trouble with if it is one of the User Contributed Studies or if it is a built-in Sierra Chart study.

We need to understand why this is happening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-05-17 20:55:09

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