Support Board
Date/Time: Mon, 25 Nov 2024 04:28:59 +0000
TWS Refuses to Connect to Sierra Chart
View Count: 802
| [2022-09-16 17:12:36] |
| Sousa - Posts: 7 |
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I've tripled checked everything, the port matches, socket clients are enabled & all of my TWS settings are correct as are my Sierra Chart settings. Part of the message log error code reads, "IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it." |
| [2022-09-16 17:34:14] |
| Sierra_Chart Engineering - Posts: 17169 |
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We can only refer you to the information here at step 21: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-16 17:45:25] |
| Sousa - Posts: 7 |
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Changed the port number & still not connecting. I've attached the message log if you want to take a look. |
Private File |
| [2022-09-19 16:43:55] |
| John - SC Support - Posts: 36238 |
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Is the TWS software running on the same computer as the Sierra Chart software?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-19 17:05:10] |
| Sousa - Posts: 7 |
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Yes, although I am running Sierra Chart through Parallels & TWS is installed on my MacBook. I also reached out to Interactive Brokers support & they've just got back to me this morning. They said that if TWS is installed on the MacBook & SC is installed on Parallels they are essentially installed on two different machines and because of this, I will need to allow port connections between the two environments. Is there an article on SC that I could reference on how to allow port connections between the two? |
| [2022-09-20 14:18:51] |
| John - SC Support - Posts: 36238 |
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We do not have any information on how to make the connection when the programs are on two different systems (as IB stated, the setup you have is essentially two different systems). We only have the information on how to do the setup on a single system.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-02 21:06:13] |
| User937713 - Posts: 10 |
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i too have the same issues as sousa i am using sierra chart through parralels on mac... was there ever a remedy to this issue?
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| [2024-04-03 15:50:51] |
| John - SC Support - Posts: 36238 |
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We do not have the answer on how to do this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-03 16:26:51] |
| User584084 - Posts: 262 |
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Trying to connect Interactive brokers to sierra charts
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