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Date/Time: Tue, 18 Mar 2025 16:25:47 +0000



Cannot view CQG Account balance

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[2022-09-12 16:23:07]
travismak - Posts: 1
I cannot view my CQG account balance in Sierra chart software today (Trade account monitor/balance window), but normal shown before.
Is there any new setting used? I already downloaded and installed the latest software version.
Please help with step by step instructions.
Thx
[2022-09-13 08:53:19]
Sierra_Chart Engineering - Posts: 18824
Sierra Chart has no control over this. The documentation for the Trade Account Monitor is here:
Trading Information Windows: Trade Account Monitor (Account Balances) Window

And contains information related to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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