Support Board
Date/Time: Mon, 17 Mar 2025 18:36:08 +0000
Message Log after update to v2436
View Count: 860
| [2022-09-10 13:43:29] |
| SpearChucker - Posts: 104 |
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Updated to v2436 this morning, and am getting the following message log entries. I'm aware that Rithmic is sometimes unavailable on the weekends and have disconnected, but still continue to receive this message every few seconds: Triggering next historical data download in queue. | 2022-09-10 09:37:58.622 No download requests in the queue to start downloads for. | 2022-09-10 09:37:58.622 Socket (5) | Socket gracefully closed by remote side. | 2022-09-10 09:37:58.663 Socket (5) | Closed. | 2022-09-10 09:37:58.663 HTTPS connection ID:19 to www.rithmic.com:443 for request ID:19 (4) | Creating socket. Using TLS 1.2. | 2022-09-10 09:38:19.828 HTTPS connection ID:19 to www.rithmic.com:443 for request ID:19 (4) | New receive buffer size: 32768 | 2022-09-10 09:38:19.829 HTTPS connection ID:19 to www.rithmic.com:443 for request ID:19 (4) | Connecting to IP: 38.79.0.89. | 2022-09-10 09:38:19.829 HTTPS connection ID:19 to www.rithmic.com:443 for request ID:19 (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2022-09-10 09:38:40.884 * HTTPS connection ID:19 to www.rithmic.com:443 for request ID:19 (4) | CloseSocket call. | 2022-09-10 09:38:40.885 HTTPS connection ID:19 to www.rithmic.com:443 for request ID:19 (4) | Closed. | 2022-09-10 09:38:40.885 HTTPS connection ID:20 to www.rithmic.com:443 for request ID:20 (4) | Creating socket. Using TLS 1.2. | 2022-09-10 09:38:49.821 HTTPS connection ID:20 to www.rithmic.com:443 for request ID:20 (4) | New receive buffer size: 32768 | 2022-09-10 09:38:49.822 HTTPS connection ID:20 to www.rithmic.com:443 for request ID:20 (4) | Connecting to IP: 38.79.0.89. | 2022-09-10 09:38:49.822 Date Time Of Last Edit: 2022-09-10 13:48:47
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| [2022-09-10 20:01:40] |
| Sierra_Chart Engineering - Posts: 18809 |
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That request to the Rithmic server is related to getting a list of the available server details and addresses. So that server is down. There is no way to stop that. Sierra Chart will periodically request this information.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-10 20:01:53
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