Support Board
Date/Time: Mon, 17 Mar 2025 18:30:28 +0000
6J scaling issue
View Count: 899
| [2022-09-08 14:21:54] |
| User664561 - Posts: 33 |
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I'm trying to run Ludwig Levels, custom study, on the 6JU22 with a multiplier of .007127, she recommends - but I can't get the scaling to function properly. Please help, thank you. |
| [2022-09-08 14:39:41] |
| Sierra_Chart Engineering - Posts: 18809 |
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So we can understand this better, provide an image of the chart with what you currently see with that study, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-08 18:35:54] |
| User664561 - Posts: 33 |
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https://www.sierrachart.com/image.php?Image=1662662045405.png Thank you |
| [2022-09-09 07:40:25] |
| Sierra_Chart Engineering - Posts: 18809 |
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This is what we see for that symbol: https://www.sierrachart.com/image.php?Image=1662709174771.png So it looks like the custom study is creating values, which are not using the right pricing format. You need to contact the developer of Ludwig Levels and ask them why this is the case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-10 00:25:09] |
| User664561 - Posts: 33 |
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This was the original message from the developer of Ludwig Levels. Can you implement this and solve my issue? Thanks, Jeff ————————- I have your markets enabled. For 6J the level is sent out as .0071270 - the multiplier is there as an input if your data feed has the decimal point in another location. It is only the 6J that I have this data feed issue with. Please check your scaling and input a multiplier if necessary. |
| [2022-09-11 04:56:46] |
| Sierra_Chart Engineering - Posts: 18809 |
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So you need to adjust the multiplier Input they describe with the study. Refer to: Chart Studies: Settings and Inputs tab What is it currently set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-11 04:56:58
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