Support Board
Date/Time: Mon, 17 Mar 2025 18:38:39 +0000
Gain data is it currently supported?
View Count: 941
| [2022-09-08 14:19:08] |
| User70133 - Posts: 6 |
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when we go in to the data settings it does not allow or give the option to enter login information.
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| [2022-09-08 14:57:31] |
| Sierra_Chart Engineering - Posts: 18809 |
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No, in newer versions of Sierra Chart Gain Capital is no longer supported. We are recommending users to move to Teton order routing if they are trading on the CME Group of markets: Sierra Chart Teton Futures Order Routing It is supported through several clearing firms now. It has an excellent track record, and supports auto liquidation. We are happy to discuss it with you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-08 15:30:28] |
| SC Support - Posts: 1941 |
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Hi User70133, I would be happy to give you a call to speak about these topics if you wish? One thing of note, I see you are on SP12, the outstanding feature of SP12 is the MBO Functionality, that functionality would only be available to you while using Denali Data, with Market Depth Data from the Exchange you are focused on. I would be happy to help you set-up the MBO feature so you can get the most out of that option: For MBO Functionality: Market By Order Data Market By Order Data: Step-by-Step Instructions |
| [2022-09-08 15:41:57] |
| User70133 - Posts: 6 |
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Which version can use gain data?
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| [2022-09-08 16:19:46] |
| Sierra_Chart Engineering - Posts: 18809 |
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We do not want new users put on Gain Capital at all. They need to be told that Gain Capital is no longer supported by Sierra Chart. Existing users can use version 2416 or earlier. We are happy to talk with you about the changes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-09 06:47:55
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