Support Board
Date/Time: Tue, 26 Nov 2024 15:18:40 +0000
FTSE100 (FTSEM4 and prior contracts) data gaps
View Count: 1044
[2014-05-15 07:43:22] |
Pawel_Szpak - Posts: 48 |
Hi, I'm trying to set up charts for FTSE100 futures (current contract FTSEM4), but there are large data gaps in the charts I open. Am I getting data from Sierra, or from OEC? Who should I take this up with? These gaps show up everywhere. For example 21-Mar-2014 - no data after this until 1-Apr-2014 gap - 05-Feb-2014 to 24-Feb-2014 gap - 11-Jul-2013 to 20-Jan-2014 This is all on a intraday chart set to daily. http://www.sierrachart.com/image.php?l=140013886030.png Date Time Of Last Edit: 2014-05-15 07:44:09
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[2014-05-15 08:49:14] |
Sierra Chart Engineering - Posts: 104368 |
Do the following: Update Sierra Chart to the latest release with Help >> Download Current Version. Update the Symbol Settings as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Re-download the data as explained here: http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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