Support Board
Date/Time: Mon, 17 Mar 2025 12:17:59 +0000
LOGON Disabled
View Count: 406
| [2022-09-06 14:01:51] |
| aj_7sun - Posts: 5 |
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Hi - I couldnt login to my sieraa platform and i am getting a message saying my logon is disabled . could you please help ?
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| Attachment Deleted. |
1.JPG| [2022-09-06 14:04:54] |
| John - SC Support - Posts: 38678 |
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That message is from CQG, not from Sierra Chart. We just pass it along to you. You need to ask your broker about why your CQG logon has been disabled. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-06 14:11:09] |
| Sierra_Chart Engineering - Posts: 18805 |
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In addition to the post above: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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