Support Board
Date/Time: Mon, 17 Mar 2025 12:17:00 +0000
Charts frozen
View Count: 354
| [2022-09-05 16:39:06] |
| Monserrate G - Posts: 27 |
|
My charts have been frozen since 09/02/2022. This keeps happening.
|
| [2022-09-05 21:06:00] |
| Sierra_Chart Engineering - Posts: 18805 |
|
We see you are using the Rithmic data feed. Refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart We recommend using the Denali Exchange Data Feed which works with Rithmic. You need to complete the agreements here and activate the exchanges that you need: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-05 21:06:37
|
To post a message in this thread, you need to log in with your Sierra Chart account: