Support Board
Date/Time: Mon, 17 Mar 2025 12:19:23 +0000
DATA ISSUES
View Count: 345
| [2022-09-05 09:18:02] |
| NICOLAS BELVITO - Posts: 1 |
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Hi, An issue occurred yesterday as follow : Edit/Download Data/Intraday Chart Since then, a lot of data is missing throughout the charts... I've tried several times to repeat the operation with no success. Could you help, please ? Thanks so much for your kind attention. Regards, Nicolas. |
 Capture d’écran 2022-09-05 111247.png / V - Attached On 2022-09-05 09:16:52 UTC - Size: 151.61 KB - 114 views Attachment Deleted. |
| [2022-09-05 14:16:47] |
| Sierra_Chart Engineering - Posts: 18805 |
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You are using Rithmic. This is a Rithmic market data issue. We cannot help with Rithmic market data issues. We strongly recommend using the Denali Exchange Data Feed. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Let us know if you would like help setting up the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-05 14:17:21
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