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Date/Time: Mon, 17 Mar 2025 12:19:23 +0000



DATA ISSUES

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[2022-09-05 09:18:02]
NICOLAS BELVITO - Posts: 1
Hi,
An issue occurred yesterday as follow :
Edit/Download Data/Intraday Chart
Since then, a lot of data is missing throughout the charts...
I've tried several times to repeat the operation with no success.
Could you help, please ?
Thanks so much for your kind attention.
Regards,
Nicolas.
imageCapture d’écran 2022-09-05 111247.png / V - Attached On 2022-09-05 09:16:52 UTC - Size: 151.61 KB - 114 views
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[2022-09-05 14:16:47]
Sierra_Chart Engineering - Posts: 18805
You are using Rithmic. This is a Rithmic market data issue.

We cannot help with Rithmic market data issues.

We strongly recommend using the Denali Exchange Data Feed. Refer to:
Rithmic Trading Platform Service: Rithmic Support Policy

Let us know if you would like help setting up the data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-05 14:17:21

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