Support Board
Date/Time: Mon, 17 Mar 2025 12:15:36 +0000
Long Time to Load Chart Data
View Count: 362
| [2022-09-05 08:14:44] |
| nicktrader - Posts: 745 |
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I compared the loading time of the platform from "CQGWebApi" with "SC Data - All Services" with the same chartbook (only FESX - start 2022-01-01). With "CQG..." the platform needs more than 45 sec, but with "SC Data" only 15 sec. Is there a way to reduce the loading time for the "CQG Trading" connection? Many thanks |
| [2022-09-05 14:21:43] |
| Sierra_Chart Engineering - Posts: 18805 |
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If the Denali Exchange Data Feed is being used in both cases, there should be no difference. Things to check: Make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Make sure this setting is set the same: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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