Support Board
Date/Time: Mon, 17 Mar 2025 12:16:57 +0000
Trouble Installing Sierra Chart
View Count: 320
| [2022-09-02 23:39:59] |
| User513220 - Posts: 10 |
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Hello, I'm having trouble updating Sierra Chart to the current version. Nothing happens when I click the install button on the installer. I tried Uninstalling the program. It downloaded again perfectly fine, but nothing happens when I click the install button on the Sierra Chart Installer. I clicked the " Read License Agreement" button = that worked fine I clicked the " Send Log Support" button = that worked fine I clicked the "Browse" button = that worked fine I clicked the "Proxy Setting" button = that worked fine I clicked the "Close" button = that worked fine I clicked the "Install" button = nothing happens I tried this on my on-site computer at home (Windows 11 Home) and I tried on a newly created Windows Virtual Machine (Windows 11 Pro). I tried installing with my antivirus on and off. Right now I'm left without a platform to use because I uninstalled the program with hopes of re-installing it but as I said before - that didn't work. Please Help |
| [2022-09-03 07:35:44] |
| Sierra_Chart Engineering - Posts: 18805 |
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We can help you with this with remote assistance over the weekend. Please let us know when you are available.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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