Support Board
Date/Time: Mon, 17 Mar 2025 12:16:58 +0000
Trading Information Window - Can't change wrong commission amount
View Count: 474
[2022-08-31 16:00:41] |
User877753 - Posts: 152 |
Hello, After many tries, I understand that the Daily Profit/Loss Amount in the Trade Account Monitor takes account of the Commission amount specified in the [Symbol Commissions] tab from the Edit trade Account window. The commissions there are not what I get from Edge Clear. Some are more, some are just zero. I tried many times to change that, however when I open the window again, the values have not changed. So the Daily Profit/Loss value is incorrect. Could you help please ? |
[2022-09-01 04:43:07] |
User877753 - Posts: 152 |
Hello, To be more specific : As shown in the Tradelog, the Account Balance activity for each side of a trade is : "Cash Balance update | Trade Fee: x.xx USD". with x.xx the cost of each side (commission + NFA + Exchange fee). These Trade Fees are set per contract. The default values do not reflect the reality of the commissions I'm charged by the broker : some are more, other are just zero... How can these Trade Fees be set ? I can Update in the Account window, but the server won't let me Commit. Thank you. |
[2022-09-01 10:55:39] |
Sierra_Chart Engineering - Posts: 18805 |
This value originates from the Teton order routing server on the Trade Account Monitor: Daily Profit/Loss The commissions are set by the clearing firm. They are only estimates and they are not always set. You cannot change them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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