Login Page - Create Account

Support Board


Date/Time: Mon, 17 Mar 2025 11:37:03 +0000



Trading does not work

View Count: 373

[2022-08-31 03:55:37]
MarioVogler - Posts: 1
Hi,
thanks for the instructions it worked for the most part. I now opened an amp account with the money I had to transfer and also changed the service package. Everything was done exactly as instructed. However, I can't execute trades when I press buy or sell they close directly again and if you look closely it says qty:0 although I have set the desired amount in the trades. Can you help me with that?
[2022-08-31 09:59:36]
Sierra_Chart Engineering - Posts: 18805
Provide us the lines from the Trade Activity Log for one of these orders:

Trade Activity Log: Providing Trade Activity Log Data Lines to Support
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account