Support Board
Date/Time: Tue, 26 Nov 2024 15:33:59 +0000
CTS - Sim Server; SCT_TIF_GTC (Good till Canceled) Order type not supported
View Count: 1317
| [2014-05-13 20:38:44] |
| @sstfrederik - Posts: 404 |
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Hi, Currently I am testing out Topsteptrader with SC. I received an account with CTS and the data connection works fine. I am connecting on a SIM server of CTS. Trades placed through my ACSIL script don't go through and the following error is visible in the trade service log: Trade Order Error - CTS order update (Rejected). Info: Order type [GoodTillCancelled] not supported. Internal Order ID: 14784. Service Order ID: 184305E6-82CA-4D0C-AF76-8DAECF8230E6. Symbol: ES.20140600.CME_Eq | 2014-05-13 15:38:57 Another instance of SC is running with CQG live data and has no problems. What can be done here? Kind regards, fhv |
| [2014-05-13 20:40:10] |
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Contact CTS about this. We assume they should be able to allow good till canceled orders on your account. This specific text is from CTS: Order type [GoodTillCancelled] not supported. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-13 22:24:05] |
| User14266 - Posts: 225 |
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fvh, Since it's through TsT, that would make sense. They don't allow holding positions overnight, so they probably don't want that option available. I just tested it on my TsT account, and it will not allow me to place a GoodTilCancelled order either. |
| [2014-05-13 23:11:30] |
| @sstfrederik - Posts: 404 |
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got it. thanks for the feedback. Will work with day orders instead.
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