Support Board
Date/Time: Mon, 17 Mar 2025 11:35:08 +0000
historical intraday data
View Count: 431
| [2022-08-26 06:38:42] |
| User169391 - Posts: 62 |
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HI, I have an acccount with interactive brokers(have updated to system 10 package) but am receiving no historical intraday data for my CME symbols. I do have the current real time data showing but no loading of previous days. I understand I now have the denali data feed since the upgrade but do not have the appropriate trading account to utilise. Can the denali data feed provide the historical data? Thanks |
| [2022-08-26 11:06:27] |
| Sierra_Chart Engineering - Posts: 18805 |
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You need to activate the exchanges you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-27 01:46:23] |
| User169391 - Posts: 62 |
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I activated the CME exchange feed but still no intraday historical data. Is there someting I need to set in Sierra Charts so it uses the Denali Feed rather than interactive brokers?
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| [2022-08-29 07:12:28] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-29 09:10:52] |
| User169391 - Posts: 62 |
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"Edit>> Delete All Data and Download" done the deed. Updated and all is well. Thanks |
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