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Date/Time: Mon, 17 Mar 2025 11:35:08 +0000



historical intraday data

View Count: 431

[2022-08-26 06:38:42]
User169391 - Posts: 62
HI, I have an acccount with interactive brokers(have updated to system 10 package) but am receiving no historical intraday data for my CME symbols. I do have the current real time data showing but no loading of previous days. I understand I now have the denali data feed since the upgrade but do not have the appropriate trading account to utilise. Can the denali data feed provide the historical data?
Thanks
[2022-08-26 11:06:27]
Sierra_Chart Engineering - Posts: 18805
You need to activate the exchanges you need here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-27 01:46:23]
User169391 - Posts: 62
I activated the CME exchange feed but still no intraday historical data. Is there someting I need to set in Sierra Charts so it uses the Denali Feed rather than interactive brokers?
[2022-08-29 07:12:28]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-29 09:10:52]
User169391 - Posts: 62
"Edit>> Delete All Data and Download" done the deed. Updated and all is well.

Thanks

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