Support Board
Date/Time: Tue, 26 Nov 2024 16:23:09 +0000
SC / IB Datafeed real time doesnt work
View Count: 1024
| [2014-05-13 12:58:40] |
| User58068 - Posts: 13 |
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Dear madam/sir, I feel lost in your datafeed structure. I am using my IB account and I have paid today Sierra Chart Real-Time and Historical Exchange Data Feed plus Sierra Chart Usage Time. I have connected to my live IB account and my data still doesnt flow. Did I forget something or should I pay something else to get real time data? Please advice, I have lost 90 minutes browsing and nothing found. Bellow I am pasting my logfile: NOTICE: The Sierra Chart relay server was not created because the relay port number is not set. If the relay server is needed, set the port and reconnect. | 2014-05-13 07:41:07 Software version: 1132 | 2014-05-13 07:41:08 Usage end date: 2014-06-13 | 2014-05-13 07:41:08 Enabled for: Advanced Features. | 2014-05-13 07:41:08 Enabled for: Advanced Features 2. | 2014-05-13 07:41:08 Enabled for: Sierra Chart Historical Data Service. | 2014-05-13 07:41:08 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-13 07:41:08 Received 1 data feed usernames. | 2014-05-13 07:41:08 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-13 07:41:08 Active service: Interactive Brokers | 2014-05-13 07:41:08 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-05-13 07:41:08 2014-05-13 08:41:08 Local computer clock time | 2014-05-13 07:41:08 2014-05-13 12:41:08 GMT time | 2014-05-13 07:41:08 2014-05-13 07:41:08 Time zone adjusted time | 2014-05-13 07:41:08 Time difference to server time: 10 seconds. | 2014-05-13 07:41:08 Program path: C:\SierraChart\ | 2014-05-13 07:41:08 Data Files path: C:\SierraChart\Data\ | 2014-05-13 07:41:08 OS Version Number: 6.1 | 2014-05-13 07:41:08 Checking for new symbol settings for ib | 2014-05-13 07:41:08 Symbol settings are up-to-date for ib | 2014-05-13 07:41:08 Checking for large (over 250 MB) intraday data files to move data out of. Please wait.... | 2014-05-13 07:41:10 Completed checking of 1 Intraday data files (*.scid). | 2014-05-13 07:41:11 NOTICE: The Sierra Chart relay server was not created because the relay port number is not set. If the relay server is needed, set the port and reconnect. | 2014-05-13 07:41:14 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-05-13 07:41:14 The network socket is connected. | 2014-05-13 07:41:14 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-05-13 07:41:14 TWS server version: 71 | 2014-05-13 07:41:17 IB: Connected. Waiting for account information. | 2014-05-13 07:41:17 Interactive Brokers: Received Open orders end message. | 2014-05-13 07:41:17 IB Account information received. | 2014-05-13 07:41:17 Connected to IB Live account. | 2014-05-13 07:41:17 Thank you, best regards Oldrich Date Time Of Last Edit: 2014-05-13 16:20:08
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| [2014-05-13 16:21:07] |
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The problem is you also need to activate the CME exchange. You can do this on this page here: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges After activating the exchange, you will need to restart Sierra Chart. Let us know if you need further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-13 16:21:24
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