Support Board
Date/Time: Sun, 16 Mar 2025 17:55:28 +0000
Ray tool behavior
View Count: 544
| [2022-08-18 14:34:12] |
| User427561 - Posts: 217 |
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Uon drawing a line with the ray tool, by pressing on that line I used to get a pnel with on option to extend that line eithe opposi way. yhat option disappeared this morning usin vesio 2425. any reason?
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| [2022-08-18 16:08:54] |
| John - SC Support - Posts: 38678 |
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We are not seeing anything different in the current release. Are you having trouble bringing up the Drawing Properties window which shows the "Ext" options for either side of the drawing? Or are you not seeing the option for "Extend Drawing" in the right-click options? Or something else? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-18 16:23:48] |
| User427561 - Posts: 217 |
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no only thing I see is extend rectangle
Date Time Of Last Edit: 2022-08-18 16:30:47
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| [2022-08-18 17:37:10] |
| John - SC Support - Posts: 38678 |
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We really do not understand what you mean by "no only thing I see is extend rectangle". There is no reason for a rectangle drawing to be involved in what you are doing. Please give us the exact steps you are taking and what you are seeing. An image would be great if you can get one. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-18 18:25:12] |
| User427561 - Posts: 217 |
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what I meant is the dopdown panel associated with the ray, does not show but the option to extend rectangle, no option to extend drawing or line that I used to hve. net result iam not able to extend the ray after it is drawn.
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| [2022-08-18 18:51:05] |
| John - SC Support - Posts: 38678 |
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What exactly are you referring to when you reference the "dropdown panel"? Is that the right-click options that show up when you right-click on a drawing, or are you referring to the Drawing Properties window? If you can get us an image of what you are seeing it would be incredibly helpful. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-18 19:42:13] |
| User427561 - Posts: 217 |
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yes right click when I presson the rayjust drwn
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| [2022-08-18 19:51:39] |
| User427561 - Posts: 217 |
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yes right click when I presson the rayjust drwn
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| [2022-08-18 20:51:10] |
| John - SC Support - Posts: 38678 |
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Attached is an example of the right-click menu we get when we right-click on a Ray drawing. As you can see, the option for Extend Drawing is in the list. Are you not getting this? Also, even if you were clicking on a Rectangle drawing, you would not see "Extend Rectangle", you get the same option of "Extend Drawing". Please let us know what you are seeing instead of what we have shown, at least as far as the first column to the left is concerned. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 RightClickMenu.png / V - Attached On 2022-08-18 20:51:07 UTC - Size: 13.63 KB - 118 views |
| [2022-08-19 12:30:12] |
| User427561 - Posts: 217 |
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No iam not getting this. I was getting something like this before I reported the problem. what im getting is the following: line Ray horizontal line price retracement erase all non text messages extend rectangle draw volume profile. and when I press rectangle the whole panel disappears. how can I send you a picture of my panel similar to the one you sent ne? Date Time Of Last Edit: 2022-08-19 12:31:27
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| [2022-08-19 12:52:17] |
| User427561 - Posts: 217 |
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hoever I was able to achieve the required result by pressing extend drawing in a different section of the panel. but for future reference, can you please provide the steps to send you a picture similar to the one you sent me thanks |
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