Support Board
Date/Time: Tue, 26 Nov 2024 15:19:49 +0000
packaget
View Count: 1155
| [2014-05-12 12:54:15] |
| User5956732 - Posts: 12 |
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"Hello, I have trading account at AMP clearing and also Sierra level 5 set up via AMP. That said, will you please, can you leave only my Sierra account via AMP and cancel the other? Thank you Radek
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| [2014-05-12 17:25:01] |
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Please contact us here about this: https://www.sierrachart.com/usercp.php?page=SupportTickets Let us know the Sierra Chart Account Name of the other account you are referring to. And we will have a look at it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-12 20:12:19] |
| User5956732 - Posts: 12 |
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this is my nick, AC88929 and radekcicina could you help me?
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| [2014-05-14 05:14:00] |
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Your existing Sierra Chart account, the one not from AMP is already expired. So there is nothing further to do with that. It does not need to be canceled. If you want your Sierra Chart account through AMP to be on package 5, then you need to make this request to AMP. We cannot help with that. If you want to use your other Sierra Chart account, not from AMP, then we can help you with that. For this other account, you would need to pay for Sierra Chart usage time directly to us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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