Support Board
Date/Time: Sun, 16 Mar 2025 14:11:09 +0000
Pending orders not shown on chart
View Count: 761
| [2022-08-15 18:34:06] |
| JayHunt - Posts: 6 |
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Hi there, I've placed an order through the CQG routing service with AMP Futures, the order is a buy limit below market and is classed as "open" in the trade orders window. The time in effect is down as Good till cancelled but I can't see this order on any of my charts as the simulated orders show. Is there any fix to this? I have tried to disconnect and reconnect to the data feed and this has not worked. Thanks |
| [2022-08-15 18:50:28] |
| John - SC Support - Posts: 38678 |
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We are not sure we understand what you are not seeing. Are you not seeing your Limit order line on your chart? If so, are the prices that are displayed within the range of where the limit order was placed? You may need to adjust your scale range to see the order. If it is something else, then please give us some additional information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-15 18:53:33] |
| JayHunt - Posts: 6 |
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That's correct, usually with the sim orders I have placed I can see the line where my limit order is resting with accompanied stop and take profit line. However, the lines are not appearing at the price level where I placed the order, nor are the targets. I have checked the price on the limit and zoomed out but still cannot see the limit order line, I have checked the correct symbol etc but still no luck. |
| [2022-08-15 18:56:46] |
| JayHunt - Posts: 6 |
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I have now resolved this - unsure why but by default my Trade -> Show orders and position was unticked, but not is working okay.
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