Support Board
Date/Time: Sun, 16 Mar 2025 14:03:16 +0000
Issue with trading live
View Count: 348
| [2022-08-15 14:49:24] |
| User583682 - Posts: 22 |
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I have a live account with Optimus futures but I’m using sierra charts for data and charts. I’m logging in to my live account on sierra. When I go to trade account monitors/balances I see how much I have in my account but when I plan a live order for a trade sierra automatically switches my account from live to sim and I don’t know why that’s happening. I don’t owe any money I have live real time data and everything. Just aren’t able to make trades live.
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| [2022-08-15 15:21:27] |
| John - SC Support - Posts: 38678 |
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When this occurs it means that you are not connected to your live account. You need to go to Global Settings >> Data/Trade Service Settings and setup the connection to your trading account. If you let us know what service you are working with, then we can point you top the proper instructions. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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