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Date/Time: Sun, 16 Mar 2025 15:28:48 +0000



Study Collection buttons not working correctly after upgrading to version 2422

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[2022-08-15 08:11:05]
User879969 - Posts: 12
Hi,

I have just upgraded from version 2394 to version 2422 and now my two custom study collections that I have on Control Bar 1 are not working as before.

Attached image 2202-08-15_DVP_Version_2394.png shows the two study collections as of version 2394 as how they used to work before the upgrade.
One button is for a full Draw Volume Profile and the other only shows the VPOC of the Draw Volume Profile study.

When I upgraded to version 2422 I now get some weird arrow thing that I've never seen before. This happens for both draw volume profile buttons.
- image 2022-08-15_DVP_Version_2422_Full shows what happens when I selection the DVP_Full button and
- image 2022-08-15_DVP_Version_2422_Single shows what happens when I selection the DVP_Single button.

The two study collection files are still in the data folder.

Should I have done something prior to the update to prevent this from happening?

How do I fix this?

Thanks for your assistance.
image2022-08-15_DVP_Version_2394.png / V - Attached On 2022-08-15 08:09:13 UTC - Size: 73.21 KB - 112 views
image2022-08-15_DVP_Version_2422_Full.png / V - Attached On 2022-08-15 08:09:31 UTC - Size: 73.92 KB - 110 views
image2022-08-15_DVP_Version_2422_Single.png / V - Attached On 2022-08-15 08:09:42 UTC - Size: 72.41 KB - 106 views
[2022-08-15 09:04:14]
Sierra_Chart Engineering - Posts: 18797
We know why there is a problem. We are resolving this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-15 09:24:04]
User879969 - Posts: 12
Thank you
[2022-08-15 10:09:21]
Sierra_Chart Engineering - Posts: 18797
We will have a new release out in about 20 minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-15 11:12:54]
Sierra_Chart Engineering - Posts: 18797
The new version of Sierra Chart which solves this problem has been released. Update instructions:
Software Download: Fast Update

Let us know if you still have an issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-15 11:13:12
[2022-08-15 12:22:25]
User879969 - Posts: 12
That's working great now .. thank you

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