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Date/Time: Sun, 16 Mar 2025 12:44:49 +0000



Setup help needed for denali + AMP

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[2022-08-13 14:26:56]
Rosalba - Posts: 13
Hello

Im quite a bit confused when it comes to data feed. I have now choosed Denali. I ask myself if ready to go of if i get charged double. I see on the top to the left C and M so i guess i get double feed?

Issue number two: The EUREX future on my charts is showing bars which not corrispond somehow to reality.

An example is found in screenshoot number two. I really need help to handle this issues. Already looking into other topic but i could not success to have a clear answer to my issue.
Please be aware that i did this comparation with other collegues whith other feed service and its not the same as i have.
image2022-08-13 16_12_51-Sierra Chart 2393 Restart2022 CQG WebAP.png / V - Attached On 2022-08-13 14:13:19 UTC - Size: 62.91 KB - 115 views
imageBar_Issue.png / V - Attached On 2022-08-13 14:24:33 UTC - Size: 132.01 KB - 116 views
[2022-08-13 16:15:52]
Sierra_Chart Engineering - Posts: 18797
so i guess i get double feed?
No, the data is coming from the Denali Data Feed only.

Check the starting time of the bars:
Chart Session Times: Bar Starting Times

Also:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-13 18:30:50]
Rosalba - Posts: 13
Hello

i would like to thank you for the help. The "Re-download" did it.

Have a great weekend.

Rosi

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