Support Board
Date/Time: Sun, 16 Mar 2025 12:44:49 +0000
Setup help needed for denali + AMP
View Count: 450
| [2022-08-13 14:26:56] |
| Rosalba - Posts: 13 |
|
Hello Im quite a bit confused when it comes to data feed. I have now choosed Denali. I ask myself if ready to go of if i get charged double. I see on the top to the left C and M so i guess i get double feed? Issue number two: The EUREX future on my charts is showing bars which not corrispond somehow to reality. An example is found in screenshoot number two. I really need help to handle this issues. Already looking into other topic but i could not success to have a clear answer to my issue. Please be aware that i did this comparation with other collegues whith other feed service and its not the same as i have. |
 2022-08-13 16_12_51-Sierra Chart 2393 Restart2022 CQG WebAP.png / V - Attached On 2022-08-13 14:13:19 UTC - Size: 62.91 KB - 115 views Bar_Issue.png / V - Attached On 2022-08-13 14:24:33 UTC - Size: 132.01 KB - 116 views |
| [2022-08-13 16:15:52] |
| Sierra_Chart Engineering - Posts: 18797 |
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so i guess i get double feed? No, the data is coming from the Denali Data Feed only.Check the starting time of the bars: Chart Session Times: Bar Starting Times Also: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-13 18:30:50] |
| Rosalba - Posts: 13 |
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Hello i would like to thank you for the help. The "Re-download" did it. Have a great weekend. Rosi |
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