Support Board
Date/Time: Sun, 16 Mar 2025 14:05:57 +0000
Delayed Execution using Trade Window
View Count: 394
| [2022-08-12 15:27:23] |
| User97146 - Posts: 14 |
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I have 2 installations of Sierra Chart on 2 different computers, I am paying 2 Real-time Data Exchange Fees so my Data is fine -- "the charts are acting beautifully". However one of the computers is exhibiting a delay when i try to execute a trade on the Trade Window, the other computer doesn't seem to have this delay "its perfect", can you help me with this issue?
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| [2022-08-12 17:10:42] |
| Sierra_Chart Engineering - Posts: 18797 |
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When you say "Delay" we need to understand this better. Is Sierra Chart nonresponsive/sluggish at the time you are interacting with the Trade Window? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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