Support Board
Date/Time: Sun, 16 Mar 2025 15:28:50 +0000
Balance problems
View Count: 358
| [2022-08-12 08:42:47] |
| User919232 - Posts: 1 |
|
Dear, AMP told me that I have a negative balance of -9,90 $ while, opening my Sierra Chart platform, it shows me +123,23 $. The problem is that I need a +100$ account in order to start CQG real data time but they see only that I have negative account. Please help me in understand which is effectively my balance. Thanks. |
| [2022-08-12 16:37:17] |
| John - SC Support - Posts: 38678 |
|
AMP is going to have the correct balance. There can be issues with us getting the proper balance from the trading service. Refer to the information here: Trading Information Windows: Trade Account Monitor (Account Balances) Window For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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