Support Board
Date/Time: Sun, 16 Mar 2025 08:38:35 +0000
[User Discussion] - False data in charts
View Count: 373
| [2022-08-08 06:23:25] |
| User962044 - Posts: 6 |
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Hello. My name is Mark and i have this problem with the data in Sierra chart. So im trading oil and the price keeps bouncing for more than half a pip randomly up or down. I also have my trading account at my brooker since im from europe and the feed is ok. But for some reason in sierra this keeps happening and it happens a lot. For last 4 hours it happend more than 10 times on 1 min chart and messes up then with my TPO data and everything else. First i thought what a sudden big move then i looked at my brookers chart and no move. Then it came back up. Then fell again. And repeated. I tried to change data feed in sierra but no success. Please what sould i do? Thanks.
Date Time Of Last Edit: 2022-08-08 06:28:04
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| [2022-08-08 07:26:05] |
| User188445 - Posts: 11 |
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Hi, My name is garvit and i have a problem with the ask-bid difference data in sierra. I have 2 different systems logged in with the same id and same broker but there is a difference in the data. Please resolve this issue.
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| [2022-08-08 07:45:10] |
| Sierra_Chart Engineering - Posts: 18797 |
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Regarding post #1 that data is from FXCM. There is absolutely nothing we can do about it. We recommend using the Delayed Exchange Data feed instead: Delayed Exchange Data Feed Once again there is nothing we can do about this at all, the data is what it is. Completely out of our control. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-08 07:46:48] |
| Sierra_Chart Engineering - Posts: 18797 |
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Regarding post #2, potentially there can be minor differences and this is out of our control. However: Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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