Support Board
Date/Time: Sun, 16 Mar 2025 08:38:36 +0000
HIstorical download Skipped
View Count: 448
| [2022-08-07 23:56:34] |
| User696540 - Posts: 29 |
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Hello, I've NEVER had the problem of data being skipped. Everything was fine at close on Friday. Now no dta coming in. I've done the Delete all data dn download, but each time get the "Historical Download Skipped" message. The data and server setting are CORRECT. This is for Rithmic. I have the same account on a 2nd computer and that one is working fine. Thanks, |
 skipped data.PNG / V - Attached On 2022-08-07 23:56:08 UTC - Size: 8.59 KB - 95 views Attachment Deleted. |
| [2022-08-08 14:30:51] |
| Sierra_Chart Engineering - Posts: 18797 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-08 14:31:03
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