Support Board
Date/Time: Tue, 26 Nov 2024 14:35:11 +0000
Application doesn't follow with user order
View Count: 1216
| [2014-05-09 07:35:08] |
| User33743 - Posts: 83 |
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Hi, Situation: I have 3 chartbooks open with total 20 charts. Application doesn't do what i want. In simple term. I choose Ratracement and on toolbar i see retracement and pointer active. Sometimes app doesn't drew tool, sometimes do. Have you have this kind of problem? Date Time Of Last Edit: 2014-05-09 07:35:51
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 Screenshot_1.png / V - Attached On 2014-05-09 07:35:46 UTC - Size: 8.51 KB - 360 views |
| [2014-05-09 09:37:04] |
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No, we have not heard of this before. If there is a problem with selecting drawing tools from the ToolBar , then use the Tools menu. Eventually the ToolBar is going to be redeveloped. The existing ToolBar is based on too much Microsoft code which we suspect is the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-09 09:39:26] |
| User33743 - Posts: 83 |
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Using tools from tools menu make it more unconfortable. I will let you know if that issue is only related to one PC or it happened on more desktops.
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| [2014-05-09 09:41:58] |
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There is no need to let us know. It will not help us. We do not have much control over the ToolBar. It is a Microsoft ToolBar. Microsoft does not make good software and eventually it is going to be redeveloped. There is nothing we can do to change it right now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-09 09:42:19
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| [2014-05-09 09:44:05] |
| User33743 - Posts: 83 |
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OK. So please keep this issue in mind. Best Regards |
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