Support Board
Date/Time: Sun, 16 Mar 2025 00:17:08 +0000
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| [2022-07-29 11:46:04] |
| User80177 - Posts: 29 |
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I have been getting the flwg message since yesterday when trying to make a payment: This page isn’t working www.sierrachart.com is currently unable to handle this request. HTTP ERROR 500 |
| [2022-07-29 12:14:17] |
| Alv P - Posts: 37 |
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The same for me.. I can´t make payment with stripe or Paypal.. not working.
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| [2022-07-29 13:47:47] |
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We apologize for the difficulties. PayPal is forcing us to use a new API. We will look into this. Let us know if you need any temporary time extension. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-29 17:38:40] |
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Please try the payment again. Other users that had the issue, have reported that the issue is resolved. Please let us know if you still see the issue. Sierra Chart Support |
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