Login Page - Create Account

Support Board


Date/Time: Sat, 15 Mar 2025 23:08:15 +0000



Cannot access

View Count: 465

[2022-07-29 11:46:04]
User80177 - Posts: 29
I have been getting the flwg message since yesterday when trying to make a payment:

This page isn’t working
www.sierrachart.com is currently unable to handle this request.
HTTP ERROR 500
[2022-07-29 12:14:17]
Alv P - Posts: 37
The same for me.. I can´t make payment with stripe or Paypal.. not working.
[2022-07-29 13:47:47]
Sierra Chart Engineering - Posts: 104368
We apologize for the difficulties. PayPal is forcing us to use a new API. We will look into this.

Let us know if you need any temporary time extension.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-07-29 17:38:40]
Sierra Chart - Max - Posts: 5801
Please try the payment again. Other users that had the issue, have reported that the issue is resolved.

Please let us know if you still see the issue.
Sierra Chart Support

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account