Support Board
Date/Time: Sun, 16 Mar 2025 14:05:58 +0000
Target Order Tick Up/ Down not working
View Count: 689
| [2022-07-28 12:51:40] |
| User286186 - Posts: 22 |
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Hello, As it is explained in the link below, I would like to assign a keyboard button to the function Target Order Tick Up (and another one for Down). I am currently using Attached orders with one Target (+30 ticks) and one Stop (-20 ticks). It should be working but it does not. Of course, I have Trading Keyboard SHortcut enabled, and all other Keyboard shortcuts I am usign work perfectly fine. Thank you for your help Source : Basic Trading and the Trade Window: Trading Keyboard Shortcuts |
| [2022-07-28 13:59:26] |
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Do you see any errors in the Window >> Message Log when you use that keyboard shortcut?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-28 14:01:42] |
| User286186 - Posts: 22 |
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No, there is no error in the Message Log.
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| [2022-07-28 16:47:51] |
| John - SC Support - Posts: 38678 |
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Keep in mind that there are two different Target Tick Up/Down options, one for Attached Orders and one for Non-Attached Limit Orders. Make sure you are using the correct one.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-29 09:45:55] |
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Let us know if the above information helped you to resolve the issue?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-09 10:21:11] |
| NeXie - Posts: 2 |
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Hello, every options i tryed only moved attached orders. The none attached orders doesn't move.
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 Sans titre.png / V - Attached On 2022-08-09 10:20:14 UTC - Size: 9.02 KB - 128 views |
| [2022-08-09 14:20:47] |
| John - SC Support - Posts: 38678 |
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The first thing is to ensure that the option for Trade >> Trading Keyboard Shortcuts Enabled is enabled (has a checkmark next to it). If it does not, then the keyboard shortcuts will not work. Next, the other thing we see is a single letter (U) being used for a shortcut. This is not good practice as there can be a confusion as to whether you want the letter U or the shortcut. It will work most of the time, but there can be times when there will be an issue. You should apply a modifier or two to the letter. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-11 17:44:21] |
| NeXie - Posts: 2 |
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None of what you said worked but i removed the assignment multiple times and it finally worked. For the owner of this thread it still doesn't work. |
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