Support Board
Date/Time: Wed, 19 Mar 2025 16:58:23 +0000
Numbers bars not working anymore with the Trading Evaluator.
View Count: 987
| [2022-07-27 13:05:16] |
| Bibro - Posts: 11 |
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Hello, I stopped using SC for about a month and after renewed my licence the numbers bars indicator is not working anymore. The message log is telling me "Service Package does not support this function or account is expired" and then "To restore the chart, remove this study". What can I do to fix this. Back then when I started using SC I have had no problems with numbers bars. What can I do to fix this ? I will send the messag log via. SC. regards Jeremy Galbarski |
| [2022-07-27 13:16:45] |
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We changed your Service Package to 11. You will now have access to Numbers Bars.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-27 13:16:49
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| [2022-09-14 04:44:44] |
| Bibro - Posts: 11 |
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Hey, I renewed my license yesterday and somehow I have got the same problem again and are not able to fix it. I didnt want to open another thread in the support board so I am just going to ask here again. Could you change my packet again ? I think I have already got package 11, if not its not a big deal for me to pay the difference. BR JeremyG |
| [2022-09-14 16:41:21] |
| Sierra_Chart Engineering - Posts: 18843 |
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Your account has been set to Service Package 11.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-14 16:41:28
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| [2022-10-25 07:42:13] |
| Bibro - Posts: 11 |
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Hello, I have got the same problem again. Could you help me out ? Could you also tell me where the problem is or what I am doing wrong, since this happends to me all the time. Br JeremyG |
| [2022-10-25 09:07:27] |
| Sierra_Chart Engineering - Posts: 18843 |
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Currently your Service Package is 10. We are changing it to 11 now which is required to use the Numbers Bars study.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-25 09:09:06
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