Support Board
Date/Time: Sun, 16 Mar 2025 00:19:31 +0000
Logging in to live account (tradovate) to get live data
View Count: 675
| [2022-07-26 23:33:00] |
| MitchandSoph - Posts: 33 |
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Hi guys, I see I need to log in to my live account at least once a month to get live data to flow through. Can you guys clarify how I go about this given my trading accounts are with Tradovate? I've executed via Sierra in the past (CQG Web API) but I don't believe this is still active on the back-end with Tradovate. Could you guys please let me know how I go about sorting this? Note I have activated live data and paid for it just now. Cheers, Mitch |
| [2022-07-27 00:08:58] |
| MitchandSoph - Posts: 33 |
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I forgot to mention, I am open to a better way of doing things if you have any ideas. I only have a live account with Tradovate and intend to clear through them, but from an execution stand-point, as long as I am doing it all through Sierra chart I'm happy. Is there a way to do this all direct through Sierra without having to activate a CQG Web API connection with Tradovate (and in doing so double-pay for data)? Cheers, Mitch |
| [2022-07-27 18:49:57] |
| John - SC Support - Posts: 38678 |
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We do not know of any particular change with Tradeovate. In theory, your CQG login should work. In case you need them, the instructions to connect to CQG are at the following link: CQG Trading Platform Service: Setup Instructions If it is not working for some reason, then check your Message Log first and see if there is anything in there about why you may not be able to login. If Tradeovate made a change such that you can no longer login from Sierra Chart, please let us know. In terms of a "better way", we recommend using our Sierra Chart Order Routing Service. You will find a list of brokers that support this service at Step #2 of the Setup Instructions here: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-27 23:39:16] |
| MitchandSoph - Posts: 33 |
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Cheers, I'll head down the 'better way' path I think.
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