Support Board
Date/Time: Tue, 26 Nov 2024 13:19:42 +0000
Sell limit order fill different from what the charts show upon entry.
View Count: 1207
| [2014-05-08 14:52:33] |
| TLaw - Posts: 5 |
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Thank you guys for any help on this issue. Two things happened to me that i need to figure out how to fix. This morning i had a sell limit order set on the ES and right as it was triggered the entry line automatically moved down 4 points on ES futures market. Ive never seen this happen before. So right when the sell limit was filled and started moving down in my favor, it was showing on the chart trader that my entry short was wayyyyyy down there and would have to fall 15 ticks (3.75 points) just to find breakeven. I didnt make a support message for it yesterday but the same thing happened when i right clicked a chart and chose sell market....it entred me 15 ticks lower than the current market price. Thanks for your feedback and i hope we can figure this out. |
| [2014-05-08 18:37:43] |
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So when this limit order filled, did this an increase an existing short position? Or did this establish a new position? We need to see the order and fill lines for this order in the Trade Activity Log . Refer to the documentation here to provide this: https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-08 19:50:25] |
| TLaw - Posts: 5 |
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The limit order established a new short position. i was flat leading up to the limit trigger. Here is a screenshot image of my charts when the order was triggered. below is the log that you requested from todays trade. Thanks. ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID Fill 2014-05-08 06:44:54.000 ESM4-CME Rithmic DTC order report (Filled) 21625 22053690 Limit 1 Sell 1877.75 Open 1877.75 1 Apr14May14tlawfx Open -1 123493172 Fill 2014-05-08 06:44:54.003 ESM4-CME Rithmic DTC order report (Filled) 21628 22053691 Limit 1 Sell 1877.75 Open 1877.75 1 Apr14May14tlawfx Open -2 123493173 Fill 2014-05-08 06:44:54.007 ESM4-CME Rithmic DTC order report (Filled) 21631 22053692 Limit 1 Sell 1877.75 Open 1877.75 1 Apr14May14tlawfx Open -3 123493174 Fill 2014-05-08 06:44:54.011 ESM4-CME Rithmic DTC order report (Filled) 21625 22053690 Limit 1 Sell 1877.75 Open 1877.75 2 Apr14May14tlawfx Open -4 123493175 Fill 2014-05-08 07:06:38.000 ESM4-CME Rithmic DTC order report (Filled) 21630 22054332 Stop 1 Buy 1882.25 Open 1882.25 1 Apr14May14tlawfx Close -3 123494261 Fill 2014-05-08 07:06:38.003 ESM4-CME Rithmic DTC order report (Filled) 21633 22054335 Stop 1 Buy 1882.25 Open 1882.25 1 Apr14May14tlawfx Close -2 123494263 Fill 2014-05-08 07:06:38.006 ESM4-CME Rithmic DTC order report (Filled) 21627 22054330 Stop 2 Buy 1882.25 Open 1882.25 2 Apr14May14tlawfx Close 123494265 |
 Image-0158.png / V - Attached On 2014-05-08 19:49:26 UTC - Size: 84.09 KB - 382 views |
| [2014-05-08 22:25:43] |
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At this point, this appears to be a problem with the grouping of order fills which the Position Average Price relies on. We are looking into it now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-09 03:39:27] |
| TLaw - Posts: 5 |
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thank you, i look forward to hearing anything you find out about this. : ) cheers.
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| [2014-05-09 04:42:45] |
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This problem is now resolved in version 1135. We are releasing it now. You can update in about 20 minutes with Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-09 16:01:49] |
| TLaw - Posts: 5 |
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Thanks again. downloading it now. cheers.
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