Support Board
Date/Time: Sun, 16 Mar 2025 00:14:42 +0000
Eurex data stopped
View Count: 447
| [2022-07-26 05:22:04] |
| smokii - Posts: 1 |
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Hi Restarted sierra chart and Eurex data completely stopped one hour ago. Still receiving data from CME. - I use IBKR as connection just to connect to a broker to avoid professional fees - Amp MT5 for order excecution - Denali data feed is activated - Saw all levels in eurex before, worked just fine - CME data is without market depth. I closed this subscription as I am planning on subscribing to full market depth next month. IBKR settings are fine in data/trade service window, allow support for sierra chart data feeds is set to "yes" Restarted my computer Edit-Delete and dowload shows "network socket has been closed Whats going on? |
| [2022-07-26 07:29:01] |
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We have updated the Interactive Brokers EUREX Symbol Settings and changed -DTB to -EUREX due to a change from Interactive Brokers today. Follow the instructions here to update the Symbol Settings within Sierra Chart: Global Symbol Settings: Update Global Symbol Settings You also need to update the -DTB to -EUREX for symbols in existing Charts, Trading DOMs and Quote Boards within Sierra Chart. Instructions: Changing the Symbol of a Chart The updated EUREX symbols are listed in File >> Find Symbol >> Futures-EUREX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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