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Date/Time: Sat, 15 Mar 2025 23:05:14 +0000



Eurex data stopped

View Count: 446

[2022-07-26 05:22:04]
smokii - Posts: 1
Hi

Restarted sierra chart and Eurex data completely stopped one hour ago. Still receiving data from CME.
- I use IBKR as connection just to connect to a broker to avoid professional fees
- Amp MT5 for order excecution
- Denali data feed is activated
- Saw all levels in eurex before, worked just fine
- CME data is without market depth. I closed this subscription as I am planning on subscribing to full market depth next month.

IBKR settings are fine in data/trade service window, allow support for sierra chart data feeds is set to "yes"

Restarted my computer

Edit-Delete and dowload shows "network socket has been closed

Whats going on?
[2022-07-26 07:29:01]
Sierra Chart Engineering - Posts: 104368
We have updated the Interactive Brokers EUREX Symbol Settings and changed -DTB to -EUREX due to a change from Interactive Brokers today.

Follow the instructions here to update the Symbol Settings within Sierra Chart:
Global Symbol Settings: Update Global Symbol Settings

You also need to update the -DTB to -EUREX for symbols in existing Charts, Trading DOMs and Quote Boards within Sierra Chart. Instructions:
Changing the Symbol of a Chart

The updated EUREX symbols are listed in File >> Find Symbol >> Futures-EUREX.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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