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Date/Time: Sat, 15 Mar 2025 23:11:20 +0000



New update caused a download failure

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[2022-07-25 16:30:35]
User389912 - Posts: 2
i update my sierra charts version to current version and it gave me an error about download failure. it was working fine before i did the update.


https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=67163
[2022-07-25 17:43:26]
John - SC Support - Posts: 38678
With version 2394 we no longer allow CQG data for the CME Group and EUREX into Sierra Chart. Refer to the information here:
https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394

Therefore, you have 2 options at this time:

1) Downgrade your Sierra Chart to version 2393. Refer to the following for how to roll back to a specific version:
Software Download: Full Control Rollback Procedure

OR

2) Stay on the current release version and use our Denali Exchange Data Feed. The cost will be the same, but you will have much more historical data available. Refer to the instructions for the CME Group data here:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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