Support Board
Date/Time: Tue, 26 Nov 2024 13:35:43 +0000
R2000 Ind Mini-Jun14-ICE_IPE historical data
View Count: 1312
| [2014-05-08 13:57:32] |
| DarthSidious - Posts: 63 |
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I normally don't trade R2000 Ind Mini-Jun14-ICE_IPE, but wanted to take a look at the chart. After opening the chart, some historical data downloaded, but there is a hole from 2014/04/21 about 10:46 CST to today's morning. That data just won't download. Am I doing something wrong or is that data not available? V 1132 / Package 3 / TT feed |
| [2014-05-08 18:05:31] |
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Refer to help topic 7 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html The data is available for this market. It should only be 15 minutes delayed. We tested this and received the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-08 19:49:23] |
| DarthSidious - Posts: 63 |
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Reloading all charts with filename: R2000 Ind Mini-Jun14-ICE_IPE.scid | 2014-05-08 14:34:08
HD Request # 51 - Downloading Intraday chart data for R2000 Ind Mini-Jun14-ICE_IPE to the file R2000 Ind Mini-Jun14-ICE_IPE.scid. Service: tt | 2014-05-08 14:34:08 HD Request # 51 - Download start Date-Time: 2014-04-16 10:59:59.0 | 2014-05-08 14:34:08 HD Request # 51 - Using server: ds5.sierracharts.com port 10149 | 2014-05-08 14:34:08 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-05-08 14:34:08 The network socket is connected. | 2014-05-08 14:34:08 HD Request # 51 - Sending historical data logon request message. | 2014-05-08 14:34:08 HD Request # 51 - Requesting Intraday data. Start Date-Time: 2014-04-16 10:59:59. Record interval: 0 . Symbol: R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-08 14:34:08 HD Request # 51 - Decompressing data. | 2014-05-08 14:34:08 HD Request # 51 - Receiving Intraday data for R2000 Ind Mini-Jun14-ICE_IPE starting at 2014-04-16 10:59:59 | 2014-05-08 14:34:08 HD Request # 51 - Timestamp of first Intraday data file record written: 2014-04-16 11:00:04 | 2014-05-08 14:34:08 Socket has been shutdown and closed. | 2014-05-08 14:34:09 The network socket for historical data has been closed. | 2014-05-08 14:34:09 HD Request # 51 - Received 49626 records from 2014-04-16 10:59:59 to 2014-04-16 16:58:59 (6.0 hours) and wrote 49625 records for R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-08 14:34:09 Added 1199 Time and Sales records to Intraday data file for R2000 Ind Mini-Jun14-ICE_IPE after download. | 2014-05-08 14:34:09 HD Request # 51 - Intraday download COMPLETE for R2000 Ind Mini-Jun14-ICE_IPE. Completion time: 0s | 2014-05-08 14:34:09 Real-time Intraday chart data file updates started for R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-08 14:34:09 I did a delete and download request. Log above. Log messages looks okay except for the line: HD Request # 51 - Received 49626 records from 2014-04-16 10:59:59 to 2014-04-16 16:58:59 (6.0 hours) and wrote 49625 records for R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-08 14:34:09 This seems to imply it downloaded a bunch of data for 04/16 only. So I did a Edit > Export & Edit Intraday data, and you can see there is a huge gap in the file, pasted below (just around the gap) 2014/4/16,21:52:20, 1123.5, 1123.5, 1123.5, 1123.5, 1, 1, 1, 0
2014/4/16,21:53:40, 1123.6, 1123.6, 1123.6, 1123.6, 1, 1, 0, 1 2014/4/16,21:55:00, 1123.6, 1123.6, 1123.6, 1123.6, 1, 1, 1, 0 2014/4/16,21:55:33, 1123.8, 1123.8, 1123.8, 1123.8, 1, 1, 0, 1 2014/4/16,21:56:00, 1123.6, 1123.6, 1123.6, 1123.6, 1, 1, 1, 0 2014/4/16,21:56:00, 1123.5, 1123.5, 1123.5, 1123.5, 1, 1, 1, 0 2014/4/16,21:56:00, 1123.5, 1123.5, 1123.5, 1123.5, 1, 1, 1, 0 2014/4/16,21:56:06, 1123.9, 1123.9, 1123.9, 1123.9, 1, 1, 0, 1 2014/4/16,21:56:10, 1123.5, 1123.5, 1123.5, 1123.5, 1, 1, 1, 0 2014/4/16,21:56:10, 1123.5, 1123.5, 1123.5, 1123.5, 1, 1, 1, 0 2014/4/16,21:57:04, 1123.5, 1123.5, 1123.5, 1123.5, 1, 1, 1, 0 2014/4/16,21:57:04, 1123.5, 1123.5, 1123.5, 1123.5, 1, 1, 1, 0 2014/4/16,21:58:59, 1123.6, 1123.6, 1123.6, 1123.6, 1, 1, 0, 1 2014/5/8,19:31:59, 1094.2, 1094.2, 1094.2, 1094.2, 1, 1, 1, 0 2014/5/8,19:31:59, 1094.2, 1094.2, 1094.2, 1094.2, 1, 1, 1, 0 2014/5/8,19:31:59, 1094.3, 1094.3, 1094.3, 1094.3, 1, 1, 1, 0 2014/5/8,19:31:59, 1094.4, 1094.4, 1094.4, 1094.4, 1, 1, 1, 0 2014/5/8,19:31:59, 1094.4, 1094.4, 1094.4, 1094.4, 1, 1, 1, 0 2014/5/8,19:31:59, 1094.4, 1094.4, 1094.4, 1094.4, 1, 1, 1, 0 2014/5/8,19:32:00, 1094.5, 1094.5, 1094.5, 1094.5, 1, 1, 1, 1 2014/5/8,19:32:00, 1094.4, 1094.4, 1094.4, 1094.4, 1, 1, 1, 1 2014/5/8,19:32:00, 1094.4, 1094.4, 1094.4, 1094.4, 1, 1, 1, 1 2014/5/8,19:32:01, 1094.3, 1094.3, 1094.3, 1094.3, 1, 1, 1, 1 2014/5/8,19:32:01, 1094.4, 1094.4, 1094.4, 1094.4, 1, 1, 1, 1 2014/5/8,19:32:01, 1094.3, 1094.3, 1094.3, 1094.3, 1, 1, 1, 1 |
| [2014-05-08 20:23:15] |
| DarthSidious - Posts: 63 |
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After market close, I shutdown the platform, deleted the data file, restarted SC and opened the chart again. Here is the log. No data being downloaded after 04/16 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\tools\SierraChart\data\R2000 Ind Mini-Jun14-ICE_IPE.scid | 2014-05-08 15:20:18
TT FIX - Starting real-time market data updates for: R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-08 15:20:18 Requesting market data for R2000 Ind Mini-Jun14-ICE_IPE. Depth levels: 1 | 2014-05-08 15:20:18 HD Request # 2 - Downloading Intraday chart data for R2000 Ind Mini-Jun14-ICE_IPE to the file R2000 Ind Mini-Jun14-ICE_IPE.scid. Service: tt | 2014-05-08 15:20:18 Compressing file: C:\tools\SierraChart\data\R2000 Ind Mini-Jun14-ICE_IPE.scid. This may take a while... | 2014-05-08 15:20:18 HD Request # 2 - Download start Date-Time: 2013-11-03 14:20:18.0 | 2014-05-08 15:20:18 HD Request # 2 - Using server: ds4.sierracharts.com port 10149 | 2014-05-08 15:20:18 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-05-08 15:20:18 The network socket is connected. | 2014-05-08 15:20:18 HD Request # 2 - Sending historical data logon request message. | 2014-05-08 15:20:18 HD Request # 2 - Requesting Intraday data. Start Date-Time: 2013-11-03 14:20:18. Record interval: 0 . Symbol: R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-08 15:20:19 HD Request # 2 - Decompressing data. | 2014-05-08 15:20:19 HD Request # 2 - Receiving Intraday data for R2000 Ind Mini-Jun14-ICE_IPE starting at 2014-01-10 12:18:17 | 2014-05-08 15:20:19 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-01-10 12:18:17 | 2014-05-08 15:20:19 Socket has been shutdown and closed. | 2014-05-08 15:20:24 The network socket for historical data has been closed. | 2014-05-08 15:20:24 HD Request # 2 - Received 2620909 records from 2014-01-10 12:18:17 to 2014-04-16 16:58:59 (96.2 days) and wrote 2620909 records for R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-08 15:20:24 Added 1 Time and Sales records to Intraday data file for R2000 Ind Mini-Jun14-ICE_IPE after download. | 2014-05-08 15:20:24 HD Request # 2 - Intraday download COMPLETE for R2000 Ind Mini-Jun14-ICE_IPE. Completion time: 6s | 2014-05-08 15:20:24 Real-time Intraday chart data file updates started for R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-08 15:20:24 |
| [2014-05-08 21:35:44] |
| DarthSidious - Posts: 63 |
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I did a full reset of symbol settings, deleted the data files again and now the backfill worked. I am not sure what changed... perhaps now SC was contacting a different HD server? I don't know... It is fixed. However, I am now not getting data for HG. Opening a new thread for that |
| [2014-05-08 22:27:20] |
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Yes, you did need to do an update of the Global Symbol Settings. We could clearly see that was the problem from the first log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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