Login Page - Create Account

Support Board


Date/Time: Sat, 15 Mar 2025 23:02:29 +0000



Unplaced trade active across multiple chartbooks

View Count: 470

[2022-07-25 12:46:31]
User207779 - Posts: 8
Key point : I did not place this trade

My DOM/chart indicate I am in a position (upon login; 2 logins). This trade is present in multiple chartbooks. I did not place this trade. The app will not let me flatten the position.
I am using a sim account with delayed data. I am switching brokers and do not have a funded account associated with my SC account.
Over the weekend I used chart replay. Orders were appearing then as well.
Downloaded current version, did not change anything regarding this active position. Was running older ver for AMP compatibility.
The position was entered @ 3987 according to DOM. This level coincides with my last trade on 7-21-22 - I have not placed any trades after that. I experienced no issues/abnormal actions on 7-21-22.
The following is from trade activity log:

ActivityType  DateTime  TransDateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID  HighDuringPosition  LowDuringPosition  Note  AccountBalance  ExchangeOrderID  ClientOrderID  TimeInForce  Username
Fills  2022-07-21 17:05:19.549738  2022-07-21 16:55:06.992000  [Sim]MESU22-CME  Trade simulation fill. Bid: 3986.75 Ask: 3987.00 Last: 3987.00  2294  2294  Limit  1  Buy  3987.00    Filled  3987.00  1  Sim1  Open    1  2294.1      Fixed Stop+Tgt.twconfig  0.00      Day  
Fills  2022-07-21 17:10:54.695902  2022-07-21 17:00:42.319001  [Sim]MESU22-CME  Trade simulation fill. Bid: 3987.00 Ask: 3987.50 Last: 3987.00  2296  2296  Stop  1  Sell  3987.00    Filled  3987.00  1  Sim1  Close  2294    2296.1  3989.00  3985.50  Fixed Stop+Tgt.twconfig  0.00      Day


I was able to clear the long position by entering new short position. Had to go to each chart and repeat.
As I am in sim mode this was not an issue.
But, in a live account this situation is unacceptable - 25+ point loss.
Date Time Of Last Edit: 2022-07-25 16:40:36
[2022-07-26 17:18:55]
Sierra_Chart Engineering - Posts: 18793
Refer to:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order

Clear those fills by following these instructions:
Trade Activity Log: Clearing Trade Activity Data

Or:
Trade Activity Log: Trade Activity Data Editing Menu Commands (Trade >> Trade Activity Log)

Definitely do not do it this way. :


I was able to clear the long position by entering new short position. Had to go to each chart and repeat.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account