Login Page - Create Account

Support Board


Date/Time: Sun, 16 Mar 2025 11:28:25 +0000



I cannot install. The. Update.

View Count: 401

[2022-07-24 16:28:47]
User134198 - Posts: 3
I cannot store the update.
[2022-07-25 15:22:35]
John - SC Support - Posts: 38678
Please do the update one more time, and when it completes (and fails), select the button in the upper right corner for Send Log to Support. Then let us know that you have done this in this thread and we will take a look and see what it states.

Or, you can use the Zip installer, which is available at the following link:
Software Download: Sierra Chart Zip Installer
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-07-26 10:31:34]
Sierra Chart Engineering - Posts: 104368
This could be a file permission related issue. Refer to:
Software Download: Resolving 'Access is Denied' Errors

What folder is Sierra Chart installed to on your system? It must only be installed to C:\SierraChart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-07-26 10:32:39

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account