Support Board
Date/Time: Tue, 26 Nov 2024 14:26:16 +0000
disconnect
View Count: 1121
| [2014-05-08 10:46:39] |
| User021827 - Posts: 174 |
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Today, tt/amp will not connect. It is the first time this has happened and it has been running smoothly for months without errors. IT just wont connect. I have not made any changes or changed any settings. Is it Amp? thanks |
| [2014-05-08 16:44:15] |
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Yes. We have had a few reports of this. Please contact AMP about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-12 07:37:03] |
| User80440 - Posts: 3 |
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Hello, I do not understand why I still have problems with the SC package 5, currently I have a platform SC 3 I pay package5 platform. At my broker AMP I paid package of 5!!! I need to use the nuber bar and it does not work in the third package can you explain that, please? "your current service package does not support this function. Select help, acconunt panel to change your package"... |
| [2014-05-12 07:52:45] |
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The Sierra Chart account that you are using expired on: 2014-05-11 1. To purchase usage time, select "Help >> Add Usage Credit" on the Sierra Chart software menu or press the "Purchase" button on the Sierra Chart Login window.
You can also go to this page in your browser: https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments Login with your Sierra Chart Account Name and Password. 2. Choose the number Months you wish to pay for and the service Package. 3. Choose one of the payment options. We also do see you have a Sierra Chart account through AMP and that should be canceled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-12 10:59:15] |
| User021827 - Posts: 174 |
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thanks Amp fixed it quickly. thanks Shane |
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