Support Board
Date/Time: Sat, 15 Mar 2025 16:19:51 +0000
Freezing Charts & DOM
View Count: 476
| [2022-07-21 15:45:29] |
| zacktodd47 - Posts: 5 |
|
The past two weeks all my charts in my chart book including my DOM continue to freeze and I can't do anything. This happens at least once a day, some last longer than others. Most of the time i have to shut down Sierra Chart, open it back up then it's fine. All my charts will freeze and I can't move my charts up/down/left/right, I can't move my entry/stops/targets on my DOM. Even the hot keys I have set up for my DOM won't work when this is going on. I have a hot key set to flatten all orders and that does not work so there's been multiple times where I have OPEN orders with nothing for me to do?? Please help me with this problem ASAP because I cannot trade live with this going on. |
| [2022-07-21 18:20:46] |
| John - SC Support - Posts: 38678 |
|
Refer to the information starting here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: