Support Board
Date/Time: Sat, 15 Mar 2025 16:17:28 +0000
data connection stopped
View Count: 295
| [2022-07-21 13:30:07] |
| User834699 - Posts: 4 |
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Hi, although I have "Evaluating Package 12 until 2022-08-13", and the denali data connection covered for the month, the Usage time is expired and data connection will not work. (CQG Webapi not activated on package) Please advise, thank you. |
| [2022-07-21 13:36:30] |
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We have activated your account for another week. Even though you have the Service Package evaluation, you still have to pay for your Current Service Package 5 during the time of the free evaluation of Service Package 12.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-21 14:01:34
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