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Date/Time: Tue, 26 Nov 2024 13:23:07 +0000



no real-time updates from SC real-time feed

View Count: 1006

[2014-05-07 16:32:29]
jesslinn - Posts: 108
Installed 1132
Activated SC real-time feed
Activated CME
Start SC - set up for IB trading with SC data enabled
Find Symbol. - choose ES201406-GLOBEX

Chart comes up with [M] indicator and data to the current tick but then there is no subsequent data. If I disconnect and connect data feed then I get data to the current tick again.

I attached the log of the session.





[2014-05-07 16:52:36]
Sierra Chart Engineering - Posts: 104368
This is now resolved for your account. Select File >> Disconnect and then File >> Connect to Data Feed.

For some reason there was a problem setting the exchange on the backend. We reactivated it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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