Support Board
Date/Time: Sat, 15 Mar 2025 08:07:00 +0000
Data feed error
View Count: 395
| [2022-07-12 17:02:18] |
| User200405 - Posts: 1 |
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Hello, I am unable to get delayed data to populate in the DOM. I have tried the translate symbols to current service and I get the following in the message log: Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2022-07-12 16:58:23.307 * and : SC Data - All Services | Disconnected. | 2022-07-12 16:58:23.309 How do I resolve? Thanks, Jeff |
| [2022-07-12 17:37:32] |
| John - SC Support - Posts: 38678 |
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We see that this is a new account. You did not activate the trial for your account. We have taken care of activating the trial for you. For others that may come across this, the instructions to activate the trial are at the following link: Sierra Chart Trial Account For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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