Support Board
Date/Time: Tue, 26 Nov 2024 13:22:28 +0000
Erratic ES Price Moves with OEC
View Count: 1505
| [2014-05-07 14:13:22] |
| User36884 - Posts: 28 |
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I am using SC with OEC and I am having ES prices erratically jumping 3 points! up and down in split-seconds, with the charts not updating in time. Can somebody help please? This happens in SIM and Live mode. P.S. This happens on YM prices also. Date Time Of Last Edit: 2014-05-07 14:16:03
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| [2014-05-07 14:20:32] |
| Fozdick - Posts: 35 |
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Yep its like we are on a 5 min delayed data
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| [2014-05-07 14:20:51] |
| RadioDC - Posts: 29 |
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I was having the same problem on and off for the last day or so. It seems to happen when volume/ticks increase dramtically as the market moves. I was using SC version 1115, updated to 1132 moments ago and now have data that is at times a few minutes behind what is actually going on! It is lagging a lot.
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| [2014-05-07 14:27:42] |
| User36884 - Posts: 28 |
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So can SC please refund my subscription, as there is no way I can trade like this. Thank you. P.S. This is my first day with SC and OEC since earlier this year, when we had the massive connectivity issues between the two. Looks like nothing has been fixed since then. So I am looking to move on again. I have no time for this... Date Time Of Last Edit: 2014-05-07 14:29:43
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| [2014-05-07 14:44:47] |
| User201106 - Posts: 62 |
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FYI - this is definitely a OEC problem and not Sierra's. Even OEC charts are lagging their own DOM. Pretty serious shit and I'm looking to move to another FCM/broker.
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| [2014-05-07 14:45:24] |
| Fozdick - Posts: 35 |
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I think we need to look for a different broker with better data - SC are to good to dump
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| [2014-05-07 14:56:37] |
| MsJackson - Posts: 27 |
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Yes, time to move on. Can Sierra confirm that this is issue coming just from OEC and no other broker?
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| [2014-05-07 16:49:20] |
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Lagging issues are definitely on the OEC side. Market data issues are always from the provider of the data feed. Refer to help topic 4: http://www.sierrachart.com/index.php?l=doc/helpdetails4.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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