Support Board
Date/Time: Sat, 15 Mar 2025 08:18:10 +0000
DOM - Recent bid/ask is resetting despite it's not activated
View Count: 1705
| [2022-07-11 17:27:34] |
| User455956 - Posts: 6 |
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Hello, I have a small problem with the DOM. Everytime the bid/ask is changing, it's resetting when it is not activated. this was not the case before I followed this procedure : Chart Trading and the Chart DOM: Improving Performance Of Chart / Trade DOM I have to use the Current Bid/Ask to see the total traded at each level. cf attached screenshot. Is there a way to go back to normal. Installing a new instance of SC did not fix the problem. I found it weird. If its not possible, is there a way to highlight best bid/ask box as it is on the recent Bid/ask but for the Current Bid/ask ? Sorry english is not my native language. |
 2022-07-11 19_21_47-JIGSAW F.US.DBU22[M] #1 [Sim] _ FUT 8 .png / V - Attached On 2022-07-11 17:22:10 UTC - Size: 33.26 KB - 265 views |
| [2022-07-11 21:03:59] |
| John - SC Support - Posts: 38678 |
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Check if you have the following set to Yes: Global Trade Settings Windows: Clear Current Bid/Ask Volume on New Position (Global Settings >> Chart DOM Settings >> Other >> Other Settings) If it is set to No, then when are the values resetting? We do not have a way to have the Best Bid/Ask in the Current columns, just in the Recent Columns. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-12 17:34:13] |
| User455956 - Posts: 6 |
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Hi John, thank you for your answer. Clear Current Bid/Ask Volume on New Position (Global Settings >> Chart DOM Settings) is set to NO I made a little gif to show you how it's resetting. Compare with Current traded Bid/Ask, you'll see. Thx/ |
| Animation2.gif / V - Attached On 2022-07-12 17:34:05 UTC - Size: 8.75 MB - 274 views |
| [2022-07-12 17:49:47] |
| John - SC Support - Posts: 38678 |
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The columns that are resetting must be your "Recent Bid/Ask" columns. Check how you have the settings for Trade >> Chart DOM Settings >> Other >> Reset Recent Bid/Ask Volume on Bid/Ask Change and Trade >> Chart DOM Settings >> Other >> Recent Bid Ask Volume Timeout in Milliseconds. Refer to the information for these settings starting at the following link (and the one below it): Global Trade Settings Windows: Reset Recent Bid/Ask Volume on Bid/Ask Change (Global Settings >> Chart DOM Settings >> Other >> Other Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-12 22:17:07] |
| User455956 - Posts: 6 |
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The columns that are resetting must be your "Recent Bid/Ask" columns > Yes it is I never touched those options... Trade >> Chart DOM Settings >> Other >> Reset Recent Bid/Ask Volume on Bid/Ask Change is set to NO Trade >> Chart DOM Settings >> Other >> Recent Bid Ask Volume Timeout in Milliseconds is set to 0 Edit 2 : I even formatted my computer and installed again a new instance of SC and it's still doing the same. Date Time Of Last Edit: 2022-07-13 08:36:57
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| [2022-07-13 10:54:58] |
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The recent bid and ask volume columns will reset automatically no matter what the settings are set to. What you are really interested in are the Current Traded Volume columns: Global Trade Settings Windows: Chart/Trade DOM Column Descriptions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-13 14:45:27
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