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Date/Time: Sat, 15 Mar 2025 02:46:54 +0000



Performance Issues

View Count: 403

[2022-07-06 15:30:35]
AlexLee2016 - Posts: 1
Hi,

Thank you for taking the time to read this.

Since last week, my SierraChart has been experiencing noticeable slowdown in performance. The only two differences that I've noticed are that I updated to the most recent version and the constant pop-up of this message.


HTTPS connection ID:25 to www.rithmic.com:443 for request ID:25 (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2022-07-06 10:27:39.134 *
HTTPS connection ID:25 to www.rithmic.com:443 for request ID:25 (3) | CloseSocket call. | 2022-07-06 10:27:39.340
HTTPS connection ID:25 to www.rithmic.com:443 for request ID:25 (3) | Closed. | 2022-07-06 10:27:39.340
HTTPS connection ID:26 to www.rithmic.com:443 for request ID:26 (3) | Creating socket. Using TLS 1.2. | 2022-07-06 10:27:48.080
HTTPS connection ID:26 to www.rithmic.com:443 for request ID:26 (3) | New receive buffer size: 32768 | 2022-07-06 10:27:48.080
HTTPS connection ID:26 to www.rithmic.com:443 for request ID:26 (3) | Connecting to IP: 38.79.0.89. | 2022-07-06 10:27:48.080
HTTPS connection ID:26 to www.rithmic.com:443 for request ID:26 (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2022-07-06 10:28:09.104 *
HTTPS connection ID:26 to www.rithmic.com:443 for request ID:26 (3) | CloseSocket call. | 2022-07-06 10:28:09.152
HTTPS connection ID:26 to www.rithmic.com:443 for request ID:26 (3) | Closed. | 2022-07-06 10:28:09.152
HTTPS connection ID:27 to www.rithmic.com:443 for request ID:27 (3) | Creating socket. Using TLS 1.2. | 2022-07-06 10:28:18.392
HTTPS connection ID:27 to www.rithmic.com:443 for request ID:27 (3) | New receive buffer size: 32768 | 2022-07-06 10:28:18.392
HTTPS connection ID:27 to www.rithmic.com:443 for request ID:27 (3) | Connecting to IP: 38.79.0.89. | 2022-07-06 10:28:18.392
HTTPS connection ID:27 to www.rithmic.com:443 for request ID:27 (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2022-07-06 10:28:39.426 *
HTTPS connection ID:27 to www.rithmic.com:443 for request ID:27 (3) | CloseSocket call. | 2022-07-06 10:28:39.434
HTTPS connection ID:27 to www.rithmic.com:443 for request ID:27 (3) | Closed. | 2022-07-06 10:28:39.434
HTTPS connection ID:28 to www.rithmic.com:443 for request ID:28 (3) | Creating socket. Using TLS 1.2. | 2022-07-06 10:28:48.310
HTTPS connection ID:28 to www.rithmic.com:443 for request ID:28 (3) | New receive buffer size: 32768 | 2022-07-06 10:28:48.310
HTTPS connection ID:28 to www.rithmic.com:443 for request ID:28 (3) | Connecting to IP: 38.79.0.89. | 2022-07-06 10:28:48.310
HTTPS connection ID:28 to www.rithmic.com:443 for request ID:28 (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2022-07-06 10:29:09.347 *
HTTPS connection ID:28 to www.rithmic.com:443 for request ID:28 (3) | CloseSocket call. | 2022-07-06 10:29:09.348
HTTPS connection ID:28 to www.rithmic.com:443 for request ID:28 (3) | Closed. | 2022-07-06 10:29:09.348
HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (3) | Creating socket. Using TLS 1.2. | 2022-07-06 10:29:18.134
HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (3) | New receive buffer size: 32768 | 2022-07-06 10:29:18.134
HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (3) | Connecting to IP: 38.79.0.89. | 2022-07-06 10:29:18.134
HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2022-07-06 10:29:39.175 *
HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (3) | CloseSocket call. | 2022-07-06 10:29:39.186
HTTPS connection ID:29 to www.rithmic.com:443 for request ID:29 (3) | Closed. | 2022-07-06 10:29:39.187


Please let me know what the potential issue is and how it can be resolved. Thank you.
[2022-07-06 18:25:12]
John - SC Support - Posts: 38678
You are having connectivity issues. Refer to the following:
HTTP Communication Errors
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