Support Board
Date/Time: Tue, 26 Nov 2024 14:39:15 +0000
Unrecognized FIX message about Market Data Setup - cannot login
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| [2014-05-06 19:11:28] |
| User28286 - Posts: 24 |
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Hello, I'm using SC v1132 with CTS T4 (through Dorman). I haven't been able to login simultaneously to both SC and T4 webtrader, and getting the "Unrecognized FIX message" on SC log screen about completing Market Data Setup (??). I updated my SC to the latest version 1132, but it didn't help. What should I do? Thanks. |
| [2014-05-07 18:47:44] |
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Refer to the documentation here about this: https://www.sierrachart.com/index.php?l=doc/CTS_T4.php#RulesConcurrentUsePrograms Please contact CTS for help with completing the Market Data Setup. That is something you need to do through their website as we understand. If you continue to get a "Unrecognized FIX Message" message, then provide a copy of the Message Log, by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-07 18:48:58
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