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Date/Time: Sat, 15 Mar 2025 02:51:50 +0000



Quote Board Data Issue

View Count: 470

[2022-07-05 20:33:21]
SierraTraders - Posts: 69
Is there any data issue at this time with the quote board data
was doing fine now only some data is there and other have 0.00
attached is a pic of a symbol list for your review
[2022-07-05 20:49:50]
John - SC Support - Posts: 38678
We are not seeing any issues or having any issues.

You did not attach the image. Please attach the image again so we can see the symbols for which you are having an issue. Refer to the following for how to attach a file:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-07-05 20:54:56]
SierraTraders - Posts: 69
sorry should be attached
imageQuoteBoard.png / V - Attached On 2022-07-05 20:52:54 UTC - Size: 56.05 KB - 111 views
[2022-07-05 22:29:17]
SierraTraders - Posts: 69
Seems it is working but another questions when loading the daily OHLC Study and the quote board "open" does not match is there a setting overlooked attach is a pic for your review
imageQuoteBoard-DailyOHLC.png / V - Attached On 2022-07-05 22:28:13 UTC - Size: 91.71 KB - 117 views
[2022-07-06 15:10:56]
Sierra_Chart Engineering - Posts: 18789
We have implemented a solution to the problem. It is a little complicated to explain. It can happen a day after a holiday. But should not happen again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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